Hockey Equipment Warranty

WARRIOR WARRANTY POLICY

TO MAKE A RETURN

Please review our warranty information to see if your product is eligible for replacement. If your item meets all below qualifications please complete the Returns Form to obtain an RA #.

Note: If you purchased your Warrior product from a Canadian retailer, please go directly to the store to process your return. 

ALL returns MUST have a RA number prior to sending back any product. 

Contact Warrior Headquarters or your local sales rep if you have any questions regarding the Warrior warranty policy.

THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR IMPLIED INCLUDING THE WARRANTIES OF MERCHANT-ABILITY AND FITNESS FOR A PARTICULAR PURPOSE OR USE AND OF ALL OTHER OBLIGATIONS OR LIABILITIES ON WARRIOR’S PART.  THIS WARRANTY SHALL NOT APPLY TO ANY PRODUCT THAT HAS BEEN SUBJECT TO ACCIDENT, NEGLIGENCE, ALTERATION, ABUSE OR MISUSE OR WHICH IS PROVEN NOT TO BE DEFECTIVE. THIS WARRANTY EXCLUDES ANY LIABILITY FOR INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND.

 
Warrior Hockey will replace any defective composite sticks, shafts, protective equipment, gloves, bags, or accessories for THIRTY (30) DAYS after the original purchase date.

Custom products carry a Thirty (30) Day warranty from the date of receipt of the custom product. The customer has the option to wait the standard lead time for a custom replacement if available or receive an immediate stock product replacement.

** WARRIOR RESERVES THE RIGHT TO REPLACE ANY AND ALL CUSTOM EQUIPMENT WITH A COMPARABLE STOCK PRODUCT

Custom Composite Goal sticks carry a THIRTY (30) DAY warranty from the date of receipt of the stick and will be replaced with a stock product only.

Warrior Helmets carry a ONE (1) YEAR warranty from the original purchase date.

** The Swagger goal stick, all replacement blades, mini products, apparel, warm-ups/jerseys are not covered under warranty

Please read the conditions below for better understanding of our policy:

• The product was purchased by an authorized Warrior Hockey dealer
• The product is accompanied by receipt (original proof of purchase, store receipt, credit card statement, etc. - no photocopies or hand written receipts will be accepted)
• The product broke during normal use as a result of manufacturers defect

• The product was not exposed to an open flame and shows no signs of being overheated or altered from an outside source

• The product was not damaged by contact with a skate, stick, boards, goals, bench, another player, etc.

• The product was not a factory second, purchased used, or NHL Pro Stock

• The product was not a promotional giveaway, demo stick, or sample product

• Small dings and scratches on product may occur during normal use of all products and are not covered under warranty

Warrior, upon receipt and approval of your return, will send a replacement product of the same model. If the style is no longer available, Warrior will replace it with a product of equal or greater value. The ability to upgrade returned products is not offered.

All products are replaced one time and one time only.

We understand shipping hockey sticks back to us can be expensive. So to reduce your return shipping cost, feel free to cut down any defective hockey sticks in up to two location away from the defect so that they fit into a smaller box.

WARRANTY EXCEPTIONS:

THE FOLLOWING ITEMS ARE NOT COVERED BY ANY WARRANTY POLICY:

• Promotional items (camp giveaways, raffle items, etc)
• Purchased Used, NHL Pro Stock, Factory second items
• ALL Mini Sticks / Mini Goals / Mini Accessories

** WARRIOR RESERVES THE RIGHT TO REPLACE ANY AND ALL CUSTOM EQUIPMENT WITH A COMPARABLE STOCK PRODUCT